Service

Spare parts service

Our spare parts service offers you exclusively OEM-parts ensuring an optimal service with all necessary tear and wear parts of your packaging line.

This service includes amongst others:

  • Exchange- and repairs of original assemblies
  • Overnight dispatch of spare parts
  • Fulfilling of customs regulations (export/import)
  • Network of agents with consignment stock

 

Repair service

Our after-sales concept contributes in minimizing the downtime of your equipment by eg:

  • Working out of exchange- and maintenance schedules
  • Establishing of spare parts stock for wear- and spare parts
  • Personal contact person for immediate assistance

 

Service technicians

  • Our service technicians secure you a quick and professional support in following areas:
  • Dismantling/assembly and retrofit of new- and existing lines
  • Support and training for your service personnel
  • Support by our specialists for optimizing and calibrating our equipment
  • Support with performance optimization and calibration
  • Remote control, test site and trouble-shooting, availability of leasing equipment
  • Inspection and general overhaul at your premises and also at our company
  • Maintenance, software-update, inspections, service contracts
  • Field maintenance, repairs and retrofitting at site or in our factory, printer-workshop
  • Spare parts, emergency service, maintenance and exchange of control
  • General overhaul and taking back of second-hand-machinery

 

Some questions left? Don't hesitate to contact us.

T +49 41 21 296 0
service@affeldt.com