Spare parts service
Our spare parts service offers you exclusively OEM-parts ensuring an optimal service with all necessary tear and wear parts of your packaging line.
This service includes amongst others:
- Exchange- and repairs of original assemblies
- Overnight dispatch of spare parts
- Fulfilling of customs regulations (export/import)
- Network of agents with consignment stock
Repair service
Our after-sales concept contributes in minimizing the downtime of your equipment by eg:
- Working out of exchange- and maintenance schedules
- Establishing of spare parts stock for wear- and spare parts
- Personal contact person for immediate assistance
Service technicians
- Our service technicians secure you a quick and professional support in following areas:
- Dismantling/assembly and retrofit of new- and existing lines
- Support and training for your service personnel
- Support by our specialists for optimizing and calibrating our equipment
- Support with performance optimization and calibration
- Remote control, test site and trouble-shooting, availability of leasing equipment
- Inspection and general overhaul at your premises and also at our company
- Maintenance, software-update, inspections, service contracts
- Field maintenance, repairs and retrofitting at site or in our factory, printer-workshop
- Spare parts, emergency service, maintenance and exchange of control
- General overhaul and taking back of second-hand-machinery
Some questions left? Don’t hesitate to contact us.
T +49 41 21 296 0service@affeldt.com
